Handling of secondhand articles

Post time:2012-01-01 00:00

Handling of secondhand articles

In principle, we do not accept return or exchange of secondhand articles we have sold.
In addition, we do not warrant the condition, etc. of such commodities.
Please acknowledge said policy when you apply for purchase.
Even if you make inquiries regarding the condition of the commodities before purchase, we will not respond.
In principle, only one secondhand article may be bought.
Please note that more than one article may not be bought at one time.

Sales standard of secondhand commodities

For your information, our Suppliers' (EC websites) sales standards for secondhand commodities are shown below.
Please note that the following are not our sales standards.
For details, please confirm the sales standards of each Supplier (EC website).

Only secondhand articles which can be appropriately used for their intended purpose are sold.
Explanation regarding physical condition of the commodities is given when we determine that customers should be notified of such condition.
Even if no explanation is given, we may inform customers of the condition of the commodities and ask for confirmation before selling the commodities.
As for commodities designated as "Junk articles," no complaint or return shall be accepted.
Unless otherwise specified, we do not warrant completeness of wraparound bands, tags, application postcards or application tickets.
Unless designated as "Including a special gift," commodities may not include the special gift, or other item.

1. Articles not satisfying the sales standard

Articles which are not suitable for their original purpose of use and/or do not have commercial value are treated as articles below the sales standard.
Additional standards for specific commodities are shown below.

2. Handling of books and comic books

As we are selling articles that are good enough to be read, some articles may contain defects such as folds, torn parts, scribbles, discoloration due to light, traces of wetness and stains. The articles mentioned below shall be handled as follows, in light of their characteristics:
【Secondhand photo books, secondhand books for enthusiasts, and secondhand dojinshi (hobby magazines)】
Unless designated as a "Revised version," all the books shall be treated as the same article, regardless of whether they are the older version or the revised version, or have a different cover design.
【Secondhand books and comic books which are not included above】
Unless designated as a "Revised version," all the books shall be treated as the same article, regardless of whether they are the older version or the revised version, or have a different cover design.
【Picture books】
They may be sold without a surface cover.

3. Handling of CDs

In cases of commodities sold for 200 yen or less, even commodities with broken cases shall be handled as regular ones.
Covers may contain defects such as folds, torn parts, scribbles, discoloration due to light, traces of wetness and stains.
Some commodities may not contain a sleeve case.
Some commodities may contain defects such as scratches and stains that will not disrupt playback.

4. Handling of game software

Any lack of a box or instructions is indicated after the name of the game.
Boxes, instructions and software main bodies may contain defects such as folds, torn parts, scribbles, discoloration due to light, traces of wetness and stains.
They may contain defects such as scratches and stains that will not disrupt play.

5. Handling of gaming peripherals (memory card, controller, etc.)

External boxes and instructions are not included.

6. Handling of PC software

Unless otherwise specified, the wraparound bands, application postcards, application tickets, trading cards and download codes, etc. shall not be included. In cases of commodities sold for 500 yen or less, even commodities with broken cases shall be handled as regular ones.
In cases of commodities offered as "versions including a special gift for the first release" or "regular versions," commodities lacking a "special gift for the first release" shall be treated as "regular versions."
Cases, boxes and covers may contain defects such as folds, torn parts, scribbles, discoloration due to light, traces of wetness and stains.
Some commodities may not contain a sleeve case.
Unless specifically designated as "Including a special gift," special gifts included in commodities may be totally or partially damaged, or have a slight defect.

7. Handling of figurine dolls and other dolls

Even if the doll main body, the box, the components and accessories are complete, all or part of them may contain time-related deterioration, sense of wear, slight stains and scratches.
Unless otherwise specified, articles are not unopened ones.
In cases of figurine dolls made from soft PVC which have a tag when they are new, they do not include a tag unless designated as "Including a tag."
【Rank B articles】
Commodities designated as "Rank B" in their product name are handled differently from regular ones because their external box or blister case is so significantly damaged as to lower their commercial value, although the doll main body, the box, the components and accessories are complete.
Please confirm the details of the defect specified in the Product Description before placing an order.
【Damaged articles】
Commodities designated as "Damaged" in their product name are handled differently from regular ones because part of their main body, box, component or accessories is so significantly damaged, or have such a significant defect, as to lower their commercial value. Please confirm the details of the defect specified in the Product Description before placing an order. We do not distinguish between opened articles and unopened ones.

8. Handling of supplies for trading cards

Only unused sleeves are sold.

9. Handling of plastic models

Only unassembled plastic models (including parts removed from the runner) are sold.

10. Handling of jigsaw puzzles

Finished puzzles or unassembled puzzles (inner bag unopened) are sold. Adhesive agents are not covered by the warranty.

11. Handling of stuffed toys, cloth products and clothes

Articles other than unopened, unused ones are cleaned before being sold.
Articles that cannot be cleaned due to their materials, size or incorporated electronic novelty devices are specifically designated as such.

12. Handling of tableware

In principle, exterior boxes and booklets are not included. Articles for which exceptional handling is possible are designated as such. Articles are not washed or disinfected after our purchase of them.

13. Handling of perfumes and cosmetics

Articles determined to be unopened and unused are sold.
"Opened/almost unused" articles are individually designated.
In principle, exterior boxes are not included. Articles for which exceptional handling is possible are designated as such.

14. Handling of stationery

In principle, exterior boxes and booklets are not included. Articles for which exceptional handling is possible are designated as such.

15. Handling of audio/video equipment

In principle, the manufacturer's guarantee is not included, regardless of the time of release. Even if included, we are not responsible for confirmation of whether the manufacturer's guarantee is applicable or not. No request for return or exchange of "batteries" and "lights" of any kind is accepted, regardless of whether they are incorporated or attached outside, because they are consumables.

16. Handling of toys and hobby goods

No request for return or exchange of "batteries" and "lights" of any kind is accepted, regardless of whether they are incorporated or attached outside, because they are consumables.

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