Payment Information

Post time:2012-11-01 08:00

Payment Information

About the payments at BuySmartJapan.

1.Payment via Credit Card

We accept global credit card brands.(VISA, MasterCard,JCB)

[Regarding credit card transaction errors]

Credit card transaction error messages appear when the following cases take place.

Invalid credit card holder's name
Invalid credit card number
Invalid expiry date.
Your credit card is expired.
Invalid CVV(security code)
Your credit card has been suspended or another problem occured.

If you still get error messages even though input information is correct, please contact your credit card company.

*The credit card companies do not provide us with detailed errors' information due to their privacy policy. Please contact your credit card company personally.

If an error occurs when processing credit card payment, we kindly recommend you to use PayPal instead.
PayPal is a worldwide payment service. →Learn More about PayPal here

Common credit card transaction error codes

Code Description Explanation
AG33 Declined Your card can not be used at the moment. Please use another card or contact your credit company.
AG39 Suspended (manual verification) Your card is suspended by the credit card company. Please use another card or contact your credit card company.
AG41 Ivalid security code The security code you input is incorrect. Please re-enter and try again.
AG45 Exceeding daily limit You exceeded your credit limit. Please use another card or contact your credit card company.
AG46 Invalid credit card Your card can not be used at the moment. Please use another card or contact your credit company.
AG47 Suspected Fraud Your card can not be used at the moment. Please use another card or contact your credit company.
AG48 Invalid credit card Your card can not be used at the moment. Please use another card or contact your credit company.

*The error codes mentioned above are used in actual error messages

Transaction error page

Error Codes

[Notice]
*Some credit cards can not be used for overseas online shopping. Even if you successfully use the card in your country, international transactions might be restricted.
Should you have problems with your transaction, please use another card or contact your credit card company.
(The restrictions on credit card transactions have become more common lately due to the worldwide credit card fraud issues.)
*If your payment transaction was not successful, your order will be automatically cancelled. In that case, please try applying again.

2.Payment via PayPal

PayPal.com

[Notice: when paying by PayPal]
Please note that when you pay by PayPal, your delivery address must be the same as the address you register in your PayPal account.If those addresses are different, we may have to cancel you order. Please check the address and amend if necessary before ordering.
Thank you in advance for your attention.

Please note that your order may be cancelled by our judgement based on trading information with PayPal.

 

3.Payment via Alipay

※Payment via Alipay is temporarily suspended from Dec 28,2016~Jan 4,2017

Please use other payment methods when placing an order

Alipay

 

4.Payment via UnionPay

UnionPay

5.Payment Systems Information

Secure and reliable payment system "VeriTrans".

BuySmartJapan is operated by "VeriTrans", which supports online credit card and convenient store payments.
At the present over 2000 Japanese onine stores use VeriTrans payment systems.

Since it's establishment, VeriTrans is equipped with advanced security management systems required by financial institutions,
helping eCommerce businesses to manage credit card information and payments in a highly secure way.

In addition, with regards to objective evaluation standard, it acquired Privacy Mark in 2005[*1],
and furthermore passed PCI data safety standard(AIS[*2]) which was developed in the core of Visa International.
All the consumer's improtant credit card data and personal information is transmitted to credit card and convenient store companies using the flawless system with the most advanced encryption technology.

What is Privacy Mark?[*1]
PrivacyMark System is a system set up to assess private enterprises that take appropriate measures to protect personal information.

What is AIS?[*2]
Account Information Security(AIS) is a program that focuses on helping merchants and agents improve their data security measures to safeguard Visa cardholder account and transaction information, instituted by Visa International.

6.Payment Flow

Payment Procedures

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