Post time:2013-11-14 00:00


  • Please see "Help & Guide" before sending an inquiry.
  • Your "Agreement" on our Privacy Policy is required in order to send it.
  • We will respond to your e-mail within 24 hours after an e-mail receipt confirmation is sent.
  • *Thank you in advance for understanding that some inquiries may take longer than 24 hours.

Approximate delivery time


For Members

Please contact us through "My page" after you log in.

For non-members

Please contact us through the e-mail address below

Working hours

  • Weekdays
  • 9:00 - 17:30 Japanese time(GMT+9)
  • *In some cases it might take us a few days to respond.

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