Please see "Help & Guide" before sending an inquiry.
We will respond to your e-mail within 24 hours after an e-mail receipt confirmation is sent.
Thank you in advance for understanding that some inquiries may take longer than 24 hours.
Approximate delivery time
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Please contact us through the e-mail address below
9:00 - 17:30 Japanese time（GMT+9）
In some cases it might take us a few days to respond.