Our total fee includes the item price and the handling fee and international shipping fee.
Please note that customs duties is not included.
Item Price includes consumption tax.
Our purchase page will show when clicking on our banner or purchase link, you can check item price from our purchase page.
If you use our Purchase Request Form, you can check item price with the link we replied you.
※Campaign such as volume discount from online shop is not applied.
Handling Fee = 10% of item's price + Number of commodities * 200JPY expense charge ⇒ From September 1st, 2018, Handling Fee will be 10% of item's price‼
Shipping fee includes international shipping fee and local shipping fee within Japan.
1. (EMS) international shipping fee
It will be based on the weight of the package.
EMS Rate Standard https://www.post.japanpost.jp/int/charge/list/ems_all_en.html
※ About package weight
The weight of the goods calculated varies depending on our banners shops or product's category.
The weight was calculated by the average weight for each product's category if the banner shop didn't provide us the information of the good's weight.
Package weight is not the weight of the item itself, but of the item and packaging altogether at the moment of shipping.
We calculate the appropriate average weight for each category based on the shipping record, and we also check and update average weight regularly.
※About the difference of international shipping fee
If shipping fee is Higher obviously than estimated, please be sure to contact to firstname.lastname@example.org before placing an order.
Please note that we may contact to customers to pay additional shipping fee if the actual shipping fee is much higher than they paid.
We will refund the excess shipping fee that you paid if both the following conditions are satisfied.
A. （international shipping fee you paid - actual shipping fee）> 3000 yen
B. contact BuySmartJapan customer support within 15 days of receipt.
2. Local shipping fee（Domestic shipping fee）
Depending on online shops, domestic shipping fee will occurs when shipping items to the BuySmartJapan warehouse.
When ordering from our partner shops, domestic shipping fee will be calculated automatically.
(When ordering form not our partner shops, domestic shipping fee will be added to the item price.)