Service fee consists of "agency commission" and "delivery fee"
and is not included in commodity price. Agency commission is determined by the item's price.
Commission = 10% of item's price + Number of commodities * 200JPY expense charge
1. (EMS) international shipping fee
It will be based on the weight of the package.
2. Local shipping fee（Domestic shipping fee）
This will be the Japan domestic shipping fee for the BuySmartJapan partner online shop.
About package weight
The weight of the goods calculated varies depending on our banners shops or product's category,
The weight was calculated by the average weight for each product's category if the banner shop didn't provide us the information of the good's weight.
Package weight is not the weight of the item itself, but of the item and packaging altogether at the moment of shipping.
We calculate the appropriate average weight for each category based on the shipping record, and we also check and update average weight regularly.
If shipping fee is Higher obviously than estimated, please be sure to contact to firstname.lastname@example.org before placing an order.
Please note that we may contact to customers to pay additional shipping fee if the actual shipping fee is much higher than they paid.