As for the New Year's holidays and business days, please refer to the following :
It is based on Japan times(JST).
New year holidays : December 29, 2017 – January 4, 2018
The last business day of 2017 : December 28, 2017
The first business day of 2018 : January 5, 2018
Other holidays : Saturdays, Sundays and national holidays (January 8)
※ Any order or shipment during the period of leave will be dealt with by January 5, 2018.
※ Answer of the purchase request form will be dealt from January 5, 2018.
※ Interrogations for online chat and support will be dealt fromJanuary 5th, 2018.※ Work orders for holidays and inquiries will be dealt in next business day.
※ There is a possibility that each online store and delivery service will be closed during the year-end and New Year holidays.
Also, due to increased logistics volume, the export procedures from Japan and the customs procedures at the Customs and Tariff Bureau are likely to take longer than usual.